Our independently owned practice has been established for over 40 years and is located in the heart of Cardiff city centre, St Mary Street. We are looking to recruit a receptionist who is willing to learn on the job alongside completing a free Customer Service Qualification.
As a receptionist some of your duties will include:
To Provide excellent customer care
To maintain an orderly and hygienic environment preventing cross infection.
To be responsible for the Management of Patients and the scheduling of the appointment book
To be responsible for the ordering and management of stationary stock levels and equipment
To perform any other reasonable duties as required by the Dentist/Practice Manager.
To make other staff members aware of any relevant details regarding patients.
To maintain a safe environment, by observing Health and Safety procedures.
Confidentiality and Data Protection Policies are to be followed
GCSE Maths and English as GCSE desirable
* Good under pressure
* Attention to detail
* Working systematically
* Working as a team and as an individual
* Open to change
* Pleasant and friendly manor
* Smart Personal Appearance and friendly greeting
Enjoys people, has a happy disposition with an obvious nice smile.
Eager to learn new skills and ideas
Is a good listener and communicator and articulate
Flexible with working hours
Customer Service Level 2
Essential Skills in Application of number and Communication if required
Long term career with Hywel Samuel on completion of qualification and probationary period.