98%

of tutors as ‘good’ or better in teaching observations

97%

of learning make progress in-line with plan

95%

of visits go ahead as planned

73%

success rate in Childcare Apprenticeships

Customer service apprenticeship

Job description
Our independently owned practice has been established for over 40 years and is located in the heart of Cardiff city centre, St Mary Street. We are looking to recruit a receptionist who is willing to learn on the job alongside completing a free Customer Service Qualification.

As a receptionist some of your duties will include: 

To Provide excellent customer care

To maintain an orderly and hygienic environment preventing cross infection.

To be responsible for the Management of Patients and the scheduling of the appointment book

To be responsible for the ordering and management of stationary stock levels and equipment

To perform any other reasonable duties as required by the Dentist/Practice Manager.

To make other staff members aware of any relevant details regarding patients.

To maintain a safe environment, by observing Health and Safety procedures.

Confidentiality and Data Protection Policies are to be followed

Entry requirements

GCSE Maths and English as GCSE desirable

 

Skills required

* Good under pressure

* Organised

* Attention to detail

* Working systematically

* Working as a team and as an individual

* Open to change

* Pleasant and friendly manor

* Smart Personal Appearance and friendly greeting

Personal qualities

Personal Attributes:

  1.  

Enjoys people, has a happy disposition with an obvious nice smile.

Eager to learn new skills and ideas

Is a good listener and communicator and articulate

Flexible with working hours

Qualifications taken

Customer Service Level 2 
Essential Skills in Application of number and Communication if required 

What next?
Long term career with Hywel Samuel on completion of qualification and probationary period.
Company
Hywel Samuel & Associates Dental Practice
Location
CARDIFF / CF10 1AB
Salary
£165.3 per week
Start date
06/05/2019
Application close date
30/04/2019
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