Daily tasks include;
- To assist in the organisation and administration of the accommodation bookings from start to finish for the cast, crew and extras.
- To work as a part of the Sales Team.
- To assist in managing the accommodation bookings from start to finish for cast, crew and extras.
- To liaise with the hotels and clients.
- To show attention to detail.
- Organisational skills and the ability to manage own time effectively.
- To assist with building close relationships with clients.
- Communication – maintaining effective communications with team leader and team members.
- Call handling using appropriate etiquette.
- Flexibility and team work.
- Carry out all activities with regard to business core values, systems and procedures.
- Undertake any task assigned to you by Team Leaders or Company Directors.
- Follow all company Procedures and Policies under the Quality, Environment and Health & Safety employee procedures manual (available on the intranet).
- Answer calls within three rings
- Acknowledge enquiries within five minutes
- Provide options/confirmations/cancellations/amendments within two hours
- Other Department specific targets