Understanding business communication

£7.00 + £1.40 VAT

Published by Extend Education and  developed in partnership with NCFE, these endorsed Occupational Studies interactive units are the perfect resource to use for study and assessment. The units can be standalone or contribute to the award, certificate or diploma in NCFE Level 1 Occupational Studies for the Workplace. All content is fully-covered and expertly mapped to the learning outcomes and assessment criteria.

This resource helps learners to develop a ‘hands-on’ approach to learning and gain practical knowledge, skills and understanding whist preparing for working life beyond education.

A new way to prepare for your NCFE qualifications. NCFE Interactive Units by Extend Education cover all the content and assessments you need for your course.

  • Published in partnership with NCFE
  • Available from any device
  • Can be completed remotely or in class
  • Interactive quizzes
  • Track your progress

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This unit (Y/505/4200) can be used as a standalone course or as a contribution to the following qualifications:

  • NCFE Level 1 Award in Exploring Occupational Studies for the Workplace (601/1086/7)
  • NCFE Level 1 Award in Occupational Studies for the Workplace (601/1087/9)
  • NCFE Level 1 Certificate in Occupational Studies for the Workplace (601/1088/0)
  • NCFE Level 1 Diploma in Occupational Studies for the Workplace (601/1089/2)

Learners will develop their understanding of forms, choice and effective communication. Learners will also gain an understanding of behaviours within a team and understand
the benefits of an effective communication strategy.

Learning outcome 1: Know about types of communication.

  • 1.1 Identify types of communication used in an average business day.

Learning outcome 2: Understand the advantages and disadvantages of different forms of communication.

  • 2.1 Identify how to choose the right communication method.

Learning outcome 3: Understand effective communication.

  • 3.1 Identify effective and ineffective communication.

Learning outcome 4: Understand behaviours within a team.

  • 4.1 Identify individual and group behaviours in a team.

Learning outcome 5: Understand the benefits of an effective communication strategy.

  • 5.1 Outline the measurable benefits of effective communication.

Once purchased, you will have access to this unit for 1 year.

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