Level 3 Apprenticeship Team Leader or Supervisor

A Team leader or ​supervisor is a first-line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to achieve set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role. Key responsibilities are likely to include supporting, managing and developing team members; managing projects; planning and monitoring workloads and resources; delivering operational plans; resolving problems; building relationships internally and externally.

The Team Leader or Supervisor course is designed to cover the knowledge, skills and behaviours of the Level 3 Team Leader standard.  Topics covered include:-

• Leading people
• Managing people
• Building relationships
• Communication
• Operational management
• Project management
• Finance
• Awareness and management of self
• Decision-making

The licence duration for this course is 18 months.