Distance Learning Coordinator – Midlands

Posted 3 months ago


Job title: Distance Learning Coordinator
Department: Business Development Team
Responsible to: Head of Business Development


Purpose of the role:

The principal purpose of this role is to coordinate business development activities ensuring learner enrolments for distance learning courses are undertaken efficiently and effectively.


Key responsibilities:


  1. Optimise the number of distance learning sign-ups from existing and new business.
  2. To undertake the learner recruitment process, via remote sessions and group inductions, and maintain excellent customer relations with long-standing and newer employers


Key duties:


  1. Ensure the monthly enrolment targets are achieved.
  2. Ensure ‘right first time’ compliance with the candidate initial assessment and completion of paperwork.
  3. Liaise with Distance Learning Manager to ensure the smooth operation of the candidate recruitment process including enrolment and induction.
  4. Report and pass on new business initiatives.
  5. Participate in team and company meetings.
  6. Ensure fair and transparent recruitment processes regardless of the individual’s race, gender, age, ethnic or national origin, disability, marital status, sexual orientation, care responsibility, HIV status, trade union activity, political or religious belief.
  7. Ensure candidates are resourced to facilitate effective training.
  8. Undertake projects and initiatives as directed by line manager.
  9. Participate in and support the annual self assessment process.
  10. Promote and monitor equal opportunities with staff and learners.
  11. Ensure adherence to funding body, inspectorate and awarding body procedures.
  12. Maintain and develop internal and external communications.
  13. Take responsibility for observing ESDGC as an employee, in line with ATL policy
  14. Partake in industry competitions by completing applications and promoting learners/employers/colleagues











Behavioural competencies:


Value Associated behaviour
Ambition:  Always aiming higher Ensuring there is a collaborative and inclusive approach to working with all stakeholders (Internal/external)
Success:  Making it happen Consistently demonstrating the highest standards of professional conduct
Personalised:  Tailored to individual needs Evidence of effective planning, organisation and time management
Integrity:  Doing the right thing Willingness to aspire to reach full potential by continually improving skills and performance
Recognition:  Celebrating achievements Taking ownership individually and collectively
Embrace:  Benefitting from diversity A personal commitment to achieving the highest standards of excellence


Personal specification:


Criteria Requirement (essential/desirable)
Experience/knowledge Experience of telemarketing and learner recruitment


Skills Organisational skills and a sound attention to detail.

Verbal and electronic communication skills.

Ability to maintain electronic records

Excellent presentation skills and ability to engage an audience.

Qualifications NVQ level 2 or above in Customer Service



Development opportunities:

NVQ level 3 in customer service

Job Features

Job CategoryInternal Vacancies

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