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Traineeship Centre Manager

Do you want to work for an organisation that’s purpose is improving people’s lives through education, an organisation that is recognised as a Best Company to work for as endorsed by our team members?

Aspiration Training are a specialist, award winning training provider for England and Wales and have been delivering training across a range of sectors for over 20 years. We are an Ofsted and Estyn rated “Good” provider also, rated “Excellent” on Trustpilot.

We value each and every team member, their commitment to us and our stakeholders, the success they bring and the positive culture they create. As an appreciation of that we have a great range of benefits available including flexi-working, very generous annual leave plus a holiday purchase scheme, green car scheme, birthday rewards ranging from £250 – £1,000 per year dependent on length of service and much, much more.

We also invest in the learning and development of all team members, from induction right the way through all elements of tailored career development.

Sound good?… We are seeking a Traineeship Centre Manager to join our team, read below some key role remit elements to see if the role could be for you..

Overall purpose & Scope of role:

To performance manage, mentor and coach a sector team, to hit their KPI’s and deliver an outstanding teaching and learning experience for learners. Ensuring as many learners achieve their qualification as possible using a range of teaching and coaching methods embracing digital technology.

 

Due to the nature of work and the stakeholders we work with, we follow strict safer recruitment practices to include references, DBS and behaviour interviews coupled with competency CV and qualification checks. Furthermore, all roles are subject to an enhanced DBS upon successful employment.

Department
Traineeships
Location
Remote
Responsible to
Head of Operations
Posted
Wednesday July 6, 2022
Key Duties

Key duties:

People:

  • Performance manage all members of the team to deliver outstanding individual and team results including undertaking monthly performance review meetings
  • Effectively monitor team members teaching and learning practice, developing skills through coaching and mentoring
  • Take responsibility for all aspects of people management within the team
  • Ensure team is fully recruited and you maintain a succession plan
  • Work to the company values, creating a great place to work for all
  • Ensure team and own CPD and professional competency is maintained
  • Strive to maintain positive working relationships across the team
  • Maintain a flexible approach to support your team and the wider business
  • If you speak welsh and your learner speaks welsh, ask them if they wish to speak welsh with you during their training session.

Quality & Compliance:

  • Support team to ensure learner achieve their qualifications in accordance with agreed targets and timescales.
  • Ensure team deliver high quality teaching, coaching, assessing through blended learning to verifying skills, knowledge and competence of learners
  • Be accountable for the accurate tracking and reporting of learner progress against plan using digital portfolio
  • Be accountable for the accurate tracking and reporting of Additional Learner Support, ensuring claims are compliant
  • Ensure team conduct timely progress reviews with all learner in their caseload in line with delivery model and stakeholder requirements
  • Manage and maintain quality and compliance report statistics to the targets set for acceptable levels
  • Access management reporting systems to self-serve on other relevant and compliance measures.
  • Where required, invigilate learner tests to the frequency needed both internally and externally to ensure awarding body compliance.
  • Provide regular and accurate forecasts on qualification outcomes and success rates in accordance with agreed targets and timescales.
  • Undertake IQA activities in line with awarding body requirement ensuring to maintain standards and direct claim status
  • Identify learners who are at risk of or are falling behind with any aspect of their qualification and take timely remedial action.
  • Participate in and support the annual self-assessment process
  • Keep up to date with and adhere to company, policies and procedures at all times
  • Demonstrate a commitment to safeguarding. Playing your part to protect colleagues and learners against all types of bullying, radicalisation or abuse
  • Take responsibility for the protection of data in line with policies and procedures

Stakeholders:

  • Provide high levels of customer service to learners and employers at all times
  • Maintain regular contact with EQA’s for internal verification support and business requirements
  • Participate in team and company meetings.
  • Support internal stakeholders with accurate forecasting of learner activity and providing information and documents as required
  • Actively participate with external stakeholders with audits and quality inspections
  • It may be appropriate for some sector managers to maintain a small caseload either temporarily or ongoing as agreed with line manager
  • Promote a positive and professional image of the company and all of the services it delivers through excellent customer service
  • To demonstrate and uphold the company values, creating a great place to work for all

Growth:

  • Activity promote additional services to employers and learners
  • Work to maintain a full caseload across the team, managing learners to complete their learning on time
  • Contribute positively to growth of the business by controlling costs
Qualifications and Experience

Knowledge & Desirable Experience:

  • Management of a remote team
  • Recent experience of working within the relevant delivery sector
  • Working knowledge of the education and training sector
  • Experience in teaching vocational training
  • Experience in developing lesson plans, content and curriculum to deliver training Use of learner or employer management systems
  • Experience in an IQA role

 

Desirable Qualifications:

  • Vocational or academic management qualifications at the L3 or higher
  • Driving licence
  • D32/33 or A1 award
  • Relevant teaching qualification
  • Level 2 English and maths
  • Management L3 or higher
Skills and behaviours

Skills & Behaviours:

  • Organisational skills and a sound attention to detail
  • Competent in the use and purpose of technology with strong IT skills in Microsoft office, learner management systems and Virtual learning environments
  • Excellent written, verbal and communication
  • Excellent numeracy
  • Ability to manage targets and deadlines
  • Positive influencing skills
  • Ability to speak Welsh (desirable for roles in Wales)
  • Positive and engaging
  • Inclusive and supportive
  • Innovative and solution orientated
  • Committed to high levels of customer service
  • Self-motivated and goal orientated
  • Enthusiastic and flexible team player with high expectations of self and others
  • Target orientated
  • Seeks ways of continuous improvement
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