Skills Coach - Functional Skills & Learning Support

People:

• Works in partnership with Vocational & Skills Coaches to support effective knowledge delivery to groups of learners from a variety of settings
• Ensures own CPD and professional competency is maintained
• Strives to maintain positive working relationships across the team
• Maintains a flexible approach to support your team and the wider business

Quality & Compliance:

• Delivers high quality teaching, coaching and assessing through remote group sessions to verify skills, knowledge and competence of learners against the Functional Skills core curriculum.
• Supports learners to achieve their apprenticeship in accordance with agreed targets and timescales.
• Accountable for the accurate tracking and reporting of learner progress against plan using the digital portfolio system, including uploading evidence to learner portfolios
• Ensures schedule of group sessions is available for learners to book in advance, effectively managing non-attendance so that all learners can progress in a timely way
• Track, monitor and record session delivery satisfaction rates
• Acts as sector expert to review and contribute to the development of curriculum resources so that they are current and fit for purpose.
• Manages and maintains quality and compliance measures against targets
• Accesses management reporting systems to keep up to date with relevant compliance measures.
• Keeps up to date with, and adheres to, company policies and procedures at all times
• Commits and contributes to maintaining an effective safeguarding culture and takes responsibility for helping to protect colleagues and learners against any risk of harm, including all types of bullying, radicalisation or abuse
• Takes responsibility for the protection of data in line with policies and procedures

Stakeholders:

• Provides high levels of customer service to learners and employers at all times, actively promoting participation in group learning sessions
• Provides relevant information, advice and guidance in order to support learner progression
• Supports internal stakeholders with accurate forecasting of learner activity and providing information and documents as required
• Actively participates with external stakeholders during audits and quality inspections
• Promotes a positive and professional image of the company and all of the services it delivers through excellent customer service
• Demonstrates and upholds the company values, creating a great place to work for all

Growth:

• Actively promotes additional services to employers and learners
• Works to maximise attendance of group sessions, managing learners to complete their learning on time
• Contributes positively to growth of the business by controlling costs

Due to the nature of work and the stakeholders we work with, we follow strict safer recruitment practices to include references, DBS and behaviour interviews coupled with competency CV and qualification checks. Furthermore, all roles are subject to an enhanced DBS upon successful employment.