Skills Coach - Cardiff

Key duties

People:

• Work in partnership with Vocational Coaches to support effective delivery to learners
• Ensure own CPD and professional competency is maintained
• Strive to maintain positive working relationships across the team
• Maintain a flexible approach to support your team and the wider business

Quality & Compliance:

• Ensure all learners have completed the diagnostic assessments to gain an understanding of both Functional Skills and Learning Support needs; carry out the diagnostics where appropriate.
• Manage a caseload of Learning Support and Functional Skills learners to ensure they have the appropriate support to complete all qualifications.
• Research and make use of special facilities and/or equipment to remove barriers to learning and fully utilise tools such as Do-it-Profiler and BKSB.
• Tutoring learners to ensure that they achieve their qualifications in accordance with agreed targets and timescales.
• Deliver high quality teaching, coaching, assessing through blended learning to verifying skills, knowledge and competence of learners
• Be accountable for the accurate tracking and reporting of learner progress against plan using digital portfolio
• Conduct timely progress reviews with all learners in your caseload in line with delivery model and stakeholder requirements
• Manage and maintain quality and compliance report statistics to the targets set for acceptable levels
• Access management reporting systems to self-serve on other relevant and compliance measures.
• Keep up to date with and adhere to company, policies and procedures at all times
• Take responsibility for the protection of data in line with policies and procedures
• Commits and contributes to maintaining an effective safeguarding culture and takes responsibility for helping to protect colleagues and learners against any risk of harm, including all types of bullying, radicalisation or abuse

Stakeholders:

• Work with Curriculum Managers to develop a wide range of resources to support learners with Learning Support and Functional Skills needs.
• Provide high levels of customer service to learners and employers at all times
• Encourage and motivate learners to achieve targets
• Provide relevant information, advice and guidance in order to support learner progression
• Support internal stakeholders with accurate forecasting of learner activity and providing information and documents as required
• Actively participate with external stakeholders such as audit reviews or quality inspections
• Promote a positive and professional image of the company and all of the services it delivers through excellent customer service
• To demonstrate and uphold the company values, creating a great place to work for all

Growth:

• Ensure funding is maximised for supporting learners via Learning Support Funding
• Actively promote additional services to employers and learners
• Work to maintain a full caseload, managing learners to complete their learning on time
• Contribute positively to growth of the business by controlling costs