Work with us


of our learners would recommend us


of learners say they have developed skills that help them in the workplace


of employers would recommend us


of Traineeship learners have developed their careers as a result of the programme

HSC Knowledge Coach

Our people are our most important resource, we value our people, their commitment and the positive culture they create. We are looking for a dedicated Knowledge Coach to join our team in Cardiff.

Operational delivery
Responsible to
Sector Manager
Wednesday February 19, 2020
Key responsibilities of a Knowledge Coach

The main purpose is to deliver an outstanding teaching and learning experience for learners against the knowledge based core element of the care frameworks. Ensuring as many learners achieve their core qualification as possible using a range of teaching and coaching methods embracing digital technology.  

  • Work in partnership with Vocational & Skills Coaches to support effective knowledge delivery to learners 
  • Upskill and continuously develop vocational coaches on imparting knowledge delivery to learners through 1:1, group or on line mediums 
  • Support learners to achieve their core qualification in accordance with agreed targets and timescales.  
  • Deliver high quality teaching, coaching, assessing through blended learning to verify skills, knowledge and competence of learners 
  • Be accountable for the accurate tracking and reporting of learner progress against plan using digital portfolio 
  • Prepare and put forward learners for core qualification examinations only when ready by monitoring revision and mock exam pass rates 


Key duties of a Knowledge Coach
  • Access management reporting systems to keep up to date with relevant compliance measures.   
  • Where required, invigilate learner tests to the frequency needed both internally and externally to ensure awarding body compliance 
  • Provide high levels of customer service to learners and employers at all times 
  • Encourage and motivate learners to achieve targets 
  • Provide relevant information, advice and guidance in order to support learner progression 
  • Support internal stakeholders with accurate forecasting of learner activity and providing information and documents as required 
Behavioural competencies

The following is broken down between the ‘Value’ and it’s ‘associated behaviour’.

Ensuring there is a collaborative and inclusive approach to working with all stakeholders (Internal/external)

Consistently demonstrating the highest standards of professional conduct

Evidence of effective planning, organisation and time management

Willingness to aspire to reach full potential by continually improving skills and performance

Taking ownership individually and collectively

A personal commitment to achieving the highest standards of excellence

Personal Specification

The personal specification is broken down between the criteria as well as the essential/desirable requirements.


  • Recent experience of working within the relevant HSC (essential) 
  • Working knowledge of the education and training sector 
  • Experience in teaching vocational training 
  • Experience in developing lesson plans, content and curriculum to deliver training 


  • HSC Level 3 or higher (essential)
  • Full driving licence 
  • Relevant teaching qualification 
  • Level 2 English and maths 


  • Organisational skills and a sound attention to detail 
  • Competent in the use and purpose of technology with strong IT skills in Microsoft office, learner management systems and Virtual learning environments 
  • Excellent written, verbal and communication 
  • Excellent numeracy 
  • Ability to manage targets and deadlines 
  • Positive influencing  
  • Ability to lead training and development session 
Development opportunities

Higher level qualifications as agreed with line manager/specified on the qualification matrix

Apply for this role


Don’t just take our word for it, hear what some of our learners and employers have to say about us.

Reach Learning Disabilities – Employer

“We have found the support and guidance that Aspiration Training provide to be first class. The service is professional and seamless from sign up to completion”

Jitterbugs – Learner

“As a result of my apprenticeships, I am doing more than I ever thought I would be capable of; including accounts, wages, staff hiring and management, as well as ensuring that the children are well looked after.”

Cymraeg logo
Cyber Essentials Logo
Investors in people gold logo
Estyn logo
Green Dragon Environmental Standard logo
European Union European Social Fund
European Social Fund logo
VSP Wales logo
Matrix logo
Progress for success Welsh
ofsted good provider logo
ESFA logo
Youth Friendly Employer
Endorsed provider (until Oct-20)

Explore more

Why an apprenticeship?
Why an apprenticeship?
What is an apprenticeship?
What is an apprenticeship?
About us
About us

Make an enquiry

Get in touch for advice and information on apprenticeships and all our other available courses.