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Knowledge Coach - Health and Social Care

We are seeking a Health and Social Care Knowledge Coach to deliver an outstanding teaching and learning experience for learners against the knowledge based core element of the care frameworks. Ensuring as many learners achieve their core qualification as possible using a range of teaching and coaching methods embracing digital technology.

Department
Health and Social Care
Location
Remote
Responsible to
Sector Manager
Posted
Thursday March 25, 2021
Key duties
  • Work in partnership with Vocational & Skills Coaches to support effective knowledge delivery to learners
  • Upskill and continuously develop vocational coaches on imparting knowledge delivery to learners through 1:1, group or on line mediums
  • Support learners to achieve their core qualification in accordance with agreed targets and timescales.
  • Deliver high quality teaching, coaching, assessing through blended learning to verify skills, knowledge and competence of learners
  • Be accountable for the accurate tracking and reporting of learner progress against plan using digital portfolio
  • Prepare and put forward learners for core qualification examinations only when ready by monitoring revision and mock exam pass rates
  • Track, monitor and record session delivery satisfaction rates
  • Where required, invigilate learner tests to the frequency needed both internally and externally to ensure awarding body compliance
  • Provide high levels of customer service to learners and employers at all times
  • Encourage and motivate learners to achieve targets
  • Support internal stakeholders with accurate forecasting of learner activity and providing information and documents as required
  • Actively participate with external stakeholders during audits and quality inspections
  • Activity promote additional services to employers and learners
  • Work to maintain a full caseload, managing learners to complete their learning on time
Qualifications and Experience
  • TAQA/CAVA qualification
  • Remote delivery experience
  • Group delivery experience
  • H&SC qualified
Skills and behaviours
  • Organisational skills and a sound attention to detail
  • Competent in the use and purpose of technology with strong IT skills in Microsoft office, learner management systems and Virtual learning environments
  • Excellent written, verbal and communication
  • Excellent numeracy
  • Ability to manage targets and deadlines
  • Positive influencing
  • Ability to lead training and development session
  • Positive and engaging
  • Inclusive and supportive
  • Innovative and solution orientated
  • Committed to high levels of customer service
  • Self-motivated and goal orientated
  • Enthusiastic and flexible team player with high expectations of self and others
  • Seeks ways of continuous improvement
  • Diligent approach to compliance

 

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