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Health and Social Care Sector Manager

We are seeking an enthusiastic and motivational experienced leader to join us as Health and Social Care Sector Manager within our Wales Division.
A competitive salary and OTE of up to £36,000 P/A plus our exceptional company benefits package is offered with this position.
Your main responsibility will be to performance manage, mentor and coach a fantastic and well established team, to hit their KPI’s and deliver an outstanding teaching and learning experience for learners. Ensuring as many learners achieve their qualification as possible using a range of teaching and coaching methods embracing digital technology.

Sound good, why not get in touch!?

Due to the nature of work and the stakeholders we work with, we follow strict safer recruitment practices to include references, DBS and behaviour interviews coupled with competency CV and qualification checks. Furthermore, all roles are subject to an enhanced DBS upon successful employment.

Health and Social Care
Cardiff, Wales
Responsible to
Managing Director
Wednesday October 26, 2022
Key Duties

Key duties People:

    • Performance manage all members of the team to deliver outstanding individual and team results including undertaking monthly performance review meetings
    • Effectively monitor team members teaching and learning practice, developing skills through coaching and mentoring
    • Take responsibility for all aspects of people management within the team
    • Ensure team is fully recruited and you maintain a succession plan
    • Work to the company values, creating a great place to work for all
    • Ensure team and own CPD and professional competency is maintained
    • Strive to maintain positive working relationships across the team
    • Maintain a flexible approach to support your team and the wider business
    • If you speak welsh and your learner speaks welsh, ask them if they wish to speak welsh with you during their training session.

Quality & Compliance:

    • Support team to ensure learner achieve their qualifications in accordance with agreed targets and timescales.
    • Ensure team deliver high quality teaching, coaching, assessing through blended learning to verifying skills, knowledge and competence of learners
    • Be accountable for the accurate tracking and reporting of learner progress against plan using digital portfolio
    • Be accountable for the accurate tracking and reporting of Additional Learner Support, ensuring claims are compliant
    • Ensure team conduct timely progress reviews with all learner in their caseload in line with delivery model and stakeholder requirements
    • Manage and maintain quality and compliance report statistics to the targets set for acceptable levels
    • Access management reporting systems to self-serve on other relevant and compliance measures.
    • Where required, invigilate learner tests to the frequency needed both internally and externally to ensure awarding body compliance.
    • Provide regular and accurate forecasts on qualification outcomes and success rates in accordance with agreed targets and timescales.
    • Undertake IQA activities in line with awarding body requirement ensuring to maintain standards and direct claim status
    • Identify learners who are at risk of or are falling behind with any aspect of their qualification and take timely remedial action.
    • Participate in and support the annual self-assessment process
    • Keep up to date with and adhere to company, policies and procedures at all times
    • Demonstrate a commitment to safeguarding. Playing your part to protect colleagues and learners against all types of bullying, radicalisation or abuse
Qualifications and Experience

Knowledge & Desirable Experience:

    • Management of a remote team
    • Recent experience of working within the relevant delivery sector
    • Working knowledge of the education and training sector
    • Experience in teaching vocational training
    • Experience in developing lesson plans, content and curriculum to deliver training Use of learner or employer management systems
    • Experience in an IQA role

Desirable Qualifications:

    • Vocational or academic management qualifications at the L3 or higher
    • Driving licence
    • D32/33 or A1 award
    • Relevant teaching qualification
    • Level 2 English and maths
    • Management L3 or higher
Skills and behaviours



    • Positive and engaging
    • Inclusive and supportive
    • Innovative and solution orientated
    • Committed to high levels of customer service
    • Self-motivated and goal orientated
    • Enthusiastic and flexible team player with high expectations of self and others
    • Target orientated
    • Seeks ways of continuous improvement
This vacancy has now expired, please see all our current vacancies below


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