Work with us


of our learners would recommend us


of learners say they have developed skills that help them in the workplace


of employers would recommend us


of Traineeship learners have developed their careers as a result of the programme

Dental sector manager

The main purpose of this role is to performance manage, mentor and coach a dental team, to hit their KPI’s and deliver an outstanding teaching and learning experience for learners. Ensuring as many learners achieve their qualification as possible using a range of teaching and coaching methods embracing digital technology.

Operational delivery
South West
Responsible to
Head of operations
Thursday October 17, 2019
Key duties


  • Performance manage all members of the team to deliver outstanding individual and team results including undertaking monthly performance review meetings
  • Effectively monitor team members teaching and learning practice, developing skills through coaching and mentoring
  • Take responsibility for all aspects of people management within the team
  • Ensure team is fully recruited and you maintain a succession plan
  • Work to the company values, creating a great place to work for all
  • Ensure team and own CPD and professional competency is maintained
  • Strive to maintain positive working relationships across the team
  • Maintain a flexible approach to support your team and the wider business


Quality & Compliance:

  • Support team to ensure learner achieve their qualifications in accordance with agreed targets and timescales.
  • Ensure team deliver high quality teaching, coaching, assessing through blended learning to verifying skills, knowledge and competence of learners
  • Be accountable for the accurate tracking and reporting of learner progress against plan using digital portfolio
  • Be accountable for the accurate tracking and reporting of Additional Learner Support, ensuring claims are compliant
  • Ensure team conduct timely progress reviews with all learner in their caseload in line with delivery model and stakeholder requirements
  • Manage and maintain quality and compliance report statistics to the targets set for acceptable levels
  •  Access management reporting systems to self-serve on other relevant and compliance measures.
  • Where required, invigilate learner tests to the frequency needed both internally and externally to ensure awarding body compliance.
  • Provide regular and accurate forecasts on qualification outcomes and success rates in accordance with agreed targets and timescales.
  • Undertake IQA activities in line with awarding body requirement ensuring to maintain standards and direct claim status
  • Identify learners who are at risk of or are falling behind with any aspect of their qualification and take timely remedial action.
  • Participate in and support the annual self-assessment process
  • Keep up to date with and adhere to company, policies and procedures at all times
  • Demonstrate a commitment to safeguarding. Playing your part to protect colleagues and learners against all types of bullying, radicalisation or abuse
  • Take responsibility for the protection of data in line with policies and procedures



  • Provide high levels of customer service to learners and employers at all times
  • Maintain regular contact with EQA’s for internal verification support and business requirements
  • Participate in team and company meetings.
  • Support internal stakeholders with accurate forecasting of learner activity and providing information and documents as required
  • Actively participate with external stakeholders with audits and quality inspections
  • It may be appropriate for some sector managers to maintain a small caseload either temporarily or ongoing as agreed with line manager
  • Promote a positive and professional image of the company and all of the services it delivers through excellent customer service
  • To demonstrate and uphold the company values, creating a great place to work for all



  • Activity promote additional services to employers and learners
  • Work to maintain a full caseload across the team, managing learners to complete their learning on time
  • Contribute positively to growth of the business by controlling costs
Knowledge, skills, behaviours

Knowledge & desirable experience

  • Management of a remote team
  • Recent experience of working within the relevant delivery sector
  • Working knowledge of the education and training sector
  • Experience in teaching vocational training
  • Experience in developing lesson plans, content and curriculum to deliver training Use of learner or employer management systems
  • Experience in an IQA role
  • Vocational or academic management qualifications dental nursing L3 or higher
  • Driving licence
  • D32/33 or A1 award
  • Management L3 or higher

Essential qualifications

  • Relevant teaching qualification
  • Level 2 English and maths


  • Organisational skills and a sound attention to detail
  • Competent in the use and purpose of technology with strong IT skills in Microsoft office, learner management systems and Virtual learning environments
  • Excellent written, verbal and communication
  • Excellent numeracy
  • Ability to manage targets and deadlines
  • Positive influencing skills
  • Ability to speak Welsh (desirable for roles in Wales)


  • Positive and engaging
  • Inclusive and supportive
  • Innovative and solution orientated
  • Committed to high levels of customer service
  • Self-motivated and goal orientated
  • Enthusiastic and flexible team player with high expectations of self and others
  • Target orientated
  • Seeks ways of continuous improvement


Don’t just take our word for it, hear what some of our learners and employers have to say about us.

Reach Learning Disabilities – Employer

“We have found the support and guidance that Aspiration Training provide to be first class. The service is professional and seamless from sign up to completion”

Jitterbugs – Learner

“As a result of my apprenticeships, I am doing more than I ever thought I would be capable of; including accounts, wages, staff hiring and management, as well as ensuring that the children are well looked after.”

Cymraeg logo
Cyber Essentials Logo
Investors in people gold logo
Estyn logo
Green Dragon Environmental Standard logo
European Union European Social Fund
European Social Fund logo
VSP Wales logo
Matrix logo
Progress for success Welsh
ofsted good provider logo
ESFA logo
Youth Friendly Employer
Endorsed provider (until Oct-20)

Explore more

Why an apprenticeship?
Why an apprenticeship?
What is an apprenticeship?
What is an apprenticeship?
About us
About us

Make an enquiry

Get in touch for advice and information on apprenticeships and all our other available courses.