Dental knowledge Coach - Remote

People:

Works in partnership with Vocational & Skills Coaches to support effective knowledge delivery to groups of learners from a variety of settings
Ensures own CPD and professional competency is maintained
Strives to maintain positive working relationships across the team
Maintains a flexible approach to support your team and the wider business

Quality & Compliance:

• Delivers high quality teaching, coaching, assessing through remote group sessions to verify skills, knowledge and competence of learners
• Support learners to achieve their apprenticeship in accordance with agreed targets and timescales.
• Accountable for the accurate tracking and reporting of learner progress against plan using digital portfolio, including uploading evidence to learner portfolios
• Ensures schedule of group sessions is available for learners to book in advance, managing non-attendance so that all learners can progress in a timely way
• Tracks, monitor and record session delivery satisfaction rates
  Acts as sector expert to review curriculum resources so that they are current and fit for purpose.
• Manages and maintain quality and compliance measures against targets
• Accesses management reporting systems to keep up to date with relevant compliance measures.
• Keeps up to date with and adhere to company, policies and procedures at all times
• Demonstrates a commitment to safeguarding. Playing your part to protect colleagues and learners against all types of bullying, radicalisation  or abuse
• Takes responsibility for the protection of data in line with policies and procedures

Stakeholders:

• Provides high levels of customer service to learners and employers at all times, actively promoting participation in group learning sessions
• Provides relevant information, advice and guidance in order to support learner progression
• Supports internal stakeholders with accurate forecasting of learner activity and providing information and documents as required
• Actively participates with external stakeholders during audits and quality inspections
• Promotes a positive and professional image of the company and all of the services it delivers through excellent customer service
• Demonstrates and upholds the company values, creating a great place to work for all

Growth:

• Actively promotes additional services to employers and learners
  Works to maximise attendance of group sessions, managing learners to complete their learning on time
• Contributes positively to growth of the business by controlling costs
  Knowledge, skills