Data and Compliance Manager

People:

• Ensure own CPD and professional competency is maintained
• Strive to maintain positive working relationships across the team
• Maintain a flexible approach to support your team and the wider business
• Passionate and driven to deliver against set objectives, whilst maintaining excellent levels of management skills
• Works to the company values and behaviours
• Demonstrate a commitment to safeguarding, playing your part to protect colleagues and learners against all types of bullying, radicalisation or abuse
• Adhere to Aspiration Training’s Equality, Diversity and Inclusion policy in all aspects of work life
• Manage a team of employees’ performance by undertaking monthly 121 meetings and agreeing annual CPD plans with them
• Ensure regular training and updates are provided for team members
• Ensure current Process Guides are in place for all data inputting processes and that these are reviewed on an annual basis or when statutory changes occur
• Ensure the main office is staffed during core business hours to enable high levels of customer service and ensure safeguarding procedures are followed with all Aspiration team members and visitors

Quality & Compliance:

• Keep up to date with and adhere to company, policies and procedures at all times
• Take responsibility for the protection of data in line with policies and procedures
• Commits and contributes to maintaining an effective safeguarding culture and takes responsibility for helping to protect colleagues and learners against any risk of harm, including all types of bullying, radicalisation or abuse
• To ensure the monthly funding claim is submitted on an accurate and timely basis
• To reconcile monthly claims against funding body reports and implement remedial action (eg Provider Data Self-Assessment Toolkit / PDSAT and Funding Rules Monitoring / FRM reports)
• To provide timely and accurate information on performance against funding body requirements
• Ensure adherence to funding body, inspectorate and awarding body procedures requirements
• Ensure employers are supported in accessing and using the Apprenticeship Service
• Ensure processes and resources are in place to address Apprenticeship Service errors and overdue payments in a timely manner
• Undertake a regular schedule of internal audits to provide management reassurance and evidence of compliance, developing and implementing improvement measures where necessary
• Produce management information for review by line manager and other members of the Management / Executive team as required
• Ensure all stakeholders are aware of the processing SLAs and proactively adjust the team’s focus when required in order to meet these
• Participate in the annual self-assessment process
• Ensure compliance with funding codes of practice
• Implement and monitor quality-orientated administrative processes, ensuring these are as efficient and automated as possible
• Ensure learner eligibility requirements are met in line with funding rules and compliance expectations
• Take ultimate responsibility for ensuring Health and Safety risk assessments are conducted annually and that actions arising from these are resolved in a timely manner
• Contribute to sustainability and becoming a global citizen
• Carry out any additional duties as reasonably requested by line management

Stakeholders:

• Promote a positive and professional image of the company and all of the services it delivers through excellent customer service
• To demonstrate and uphold the company values, creating a great place to work for all
• Works to the company’s visions & behaviours of creating a great place to work, and maintaining a people-centric culture
• Establish and maintain strong, long-lasting relationships with all stakeholders, both internal and external
• Ensure the expectations of all funding, regulatory and awarding organisations are met regarding data processing and data storage
• Ensure high levels of customer service and satisfaction

Growth:

• Contribute positively to growth of the business by controlling costs
• Effective cost management to balance efficiency with quality and stakeholder requirements

Due to the nature of work and the stakeholders we work with, we follow strict safer recruitment practices to include references, DBS and behaviour interviews coupled with competency CV and qualification checks. Furthermore, all roles are subject to an enhanced DBS upon successful employment.