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Administrator

Are you a motivated and driven individual looking to join a successful and supportive Administration team within a thriving business environment?

If so, we have the opportunity for you!

We are seeking an Administrator working a hybrid pattern based at both our Redditch and Birmingham office who will be responsible for the timely and accurate processing of learner documentation and administration to ensure compliance and adherence with funding and awarding body requirements.

The salary banding for this role will be a range of £19,500 to £21,000 per annum.

Department
Administration
Location
Birmingham/Redditch
Responsible to
Data and Compliance Manager
Posted
Friday June 10, 2022
Key Duties

People:

  •  Passionate and driven to deliver against set objectives, whilst maintaining excellent levels of accuracy and stakeholder satisfaction
  • Ensure own Continual Professional Development and professional competency are maintained
  • Works to Aspiration Training’s values and behaviours
  • Strive to maintain positive working relationships across the team
  • Maintain a flexible approach to support your team and the wider business
  • Demonstrate a commitment to safeguarding, playing your part to protect colleagues and learners against all types of bullying, radicalisation or abuse
  • Demonstrate agility in responding to varying workload priorities

Quality & Compliance:

  •  Ensures all administrative and processing activities across all funding streams are completed accurately in a timely manner and in line with funding rules and regulations
  • Ensure learner eligibility requirements are met in line with funding rules and compliance expectations
  • Maintain accurate manual and electronic learner records ensuring learner data management system and tracking tools are used effectively
  • Work to audit expectations of funding and awarding bodies
  • Take responsibility for data protection in line with policies and procedures
  • Monitoring the day-to-day central operational email traffic
  • Undertake awarding body registrations and certifications
  • Comply with Aspiration Training’s Equality, Diversity and Inclusion, Safeguarding and Health & Safety policies
  • Keep up to date with, and adhere to, Aspiration Training’s policies and procedures at all times

Stakeholders:

  •  Establish and maintain strong, long-lasting relationships with all relevant stakeholders, both internal and external
  • Promote a positive and professional image of Aspiration Training and all the services it delivers
  • Demonstrates and upholds Aspiration Training’s values, creating a great place to work for all

Growth:

  •  Contribute positively to growth of the business by controlling costs and optimising revenue through accurate data processing
Skills and Experience

Skills

  • Highly competent in the use of technology
  • Excellent customer service skills
  • High levels of commitment to accuracy and attention to detail
  • Competent numeracy skills
  • Excellent planning, , organising and time management
  • Good communicator with the ability to engage with a wide range of stakeholders

Experience

  • Prior experience of working in data entry and compliance
  • Good working knowledge and understanding of the current ESFA funding rules
  • Previous exposure to CRM and Learner Management systems desirable – Desirable
Qualifications and Behaviours

Qualifications

  • Level 2 English and maths
  • Level 2 Business administration qualification

Behaviours

  • Proactive and can-do approach
  • Self-motivated
  • Pragmatic approach to problem solving
  • Diligent in approach to compliance

Due to the nature of work and the stakeholders we work with, we follow strict safer recruitment practices to include references, DBS and behaviour interviews coupled with competency CV and qualification checks. Furthermore, all roles are subject to an enhanced DBS upon successful employment.

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