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Business Development Support Coordinator

Joining Bonus – Get paid a bonus for securing your dream job?!

We have seen the world change as a result of the Covid-19 pandemic. We know that this has impacted everyone in one way or another including people seeking a new career opportunity in a changing workforce market.

As such, we are pleased to offer a £1,000 joining bonus to this opportunity, to be paid to the successful candidate upon completion of a probationary period with us.

The joining bonus is subject to full terms and conditions, which will be provided to you when an application is received.


We are seeking a Business Development Support Coordinator based in Wales, Cardiff to work within the Business Development Team, and to coordinate the various activities of the learner journey from enrolment through to achievement by supporting the Operational teams with administration and positive interventions that removes barriers and improves learner retention and achievement.

Business Development
Responsible to
Head of Business Development
Monday November 22, 2021
Key duties


  • Co-ordinate learner workshop bookings and attendance with operational team to support
  • Promote a positive and professional image of the company and all of the services it delivers
    through excellent customer service
  • Chasing / Auditing of evidence for new learners being signed-up on programme
  • Liaising with Business Development Managers to arrange sign-up of new learners
  • Booking learners onto workshops using Bookwhen
  • Signing learners up using Maytas systems, Signables and Vision
  • Ensuring continuous management of the progress status via CRM
Knowledge, skills, behaviours

Knowledge and Experience

  • High levels of customer service experience
  • Use of learner or employer management systems

Desirable Qualifications

  • Level 2 English and maths or equivalent


  • Competent in the use and purpose of technology with strong IT skills in Microsoft office, learner management systems and Virtual learning
  • Ability to speak Welsh (desirable) for Wales based employees
  • Excellent organisational skills and a sound attention to detail
  • Ability to effectively influence
  • Excellent written, verbal and electronic communication skills
  • Excellent numeracy skills
  • Ability to meet target deadlines


Don’t just take our word for it, hear what some of our learners and employers have to say about us.

Jitterbugs – Learner

“As a result of my apprenticeships, I am doing more than I ever thought I would be capable of; including accounts, wages, staff hiring and management, as well as ensuring that the children are well looked after.”

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