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Business Development Support Coordinator

A great opportunity!

Do you want to work for an organisation that’s purpose is improving people’s lives through education, an organisation that is recognised as a Best Company to work for as endorsed by our team members?

Aspiration Training are a specialist, award winning training provider for England and Wales and have been delivering training across a range of sectors for over 20 years. We are an Ofsted and Estyn rated “Good” provider also, rated “Excellent” on Trustpilot.

We value each and every team member, their commitment to us and our stakeholders, the success they bring and the positive culture they create. As an appreciation of that we have a great range of benefits available including flexi-working, very generous annual leave plus a holiday purchase scheme, green car scheme, birthday rewards ranging from £250 – £1,000 per year dependent on length of service and much, much more.

We also invest in the learning and development of all team members, from induction right the way through all elements of tailored career development.

 

Sound good?… We are seeking a Business Development Support Coordinator to join our team, read below some key role remit elements to see if the role could be for you..

 

Due to the nature of work and the stakeholders we work with, we follow strict safer recruitment practices to include references, DBS and behaviour interviews coupled with competency CV and qualification checks. Furthermore, all roles are subject to an enhanced DBS upon successful employment.

 

Department
Business Development
Location
Cardiff
Responsible to
Head of Business Development
Posted
Thursday September 1, 2022
Key Duties

Key duties

Growth:

  • Booking learners onto Core and ES workshops
  • Booking and conversion of learner referrals, from internal stakeholders including, business development, Operations and Traineeship teams.
  • Engage with potential learners from a range of sectors and backgrounds to encourage participation on to relevant apprenticeship provision.
  • Planning and effective scheduling of workload across agreed locations/areas.
  • Support the BD team to deliver against a range of key performance indicators, resulting in agreed number of learner enrolments and overall start numbers

People:

  • Conscientious and committed to supporting apprenticeship candidates and employers
  • Proven communicator, with the ability to engage and nurture relationships across a wide range of sectors
  • Competent in the use of technology with excellent IT skills and experience with maximising the potential of CRM system
  • Working to the company values
  • Ensure own CPD and professional competency is maintained

Quality & Compliance:

  • Ensures all administrative and customer service activities are completed accurately and in a timely manner
  • Ensures customer records and systems are maintained and customer interactions logged accurately
  • Manages workshop booking activity
  • Takes responsibility for the protection of data in line with policies and procedures
  • Complies with the company’s equality and diversity, Safeguarding and Health & Safety policies

Stakeholders:

  • Establish and maintain strong, long-lasting relationships with all relevant stakeholders, both internal and external
  • Promote a positive and professional image of the Company and all of the services it delivers
  • Work closely with wider Business Development team members to maintain understanding of SME employer engagement activity
Qualifications and Experience

Qualifications

  • Level 2 Customer Service qualification (desirable)
  • Information Advice & Guidance (desirable)

Experience

  • Previous exposure to apprenticeships (desirable)

Skills

  • Planning and organising
  • Influencing
  • Good Communication skills

Behaviours

  • Motivating & Engaging
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