Business Development Manager

People:

• Build relationships with other team members to generate new opportunities from existing employers
• Ensure own CPD and professional competency is maintained
• Strive to maintain positive working relationships across the team
• Maintain a flexible approach to support your team and the wider business

Quality & Compliance:

• Ensure initial assessments, Health and Safety vetting and enrolments are completed in a timely and compliant manner.
• Respond to and resolve enrolment queries from the Administration team in a timely manner
• Ensure CRM is being used effectively and accurately for tracking activity and reporting
• Strive for right first-time sales and learner enrolments in line with quality & compliance expectations
• Keep up to date with and adhere to company, policies and procedures at all times
• Demonstrate a commitment to safeguarding. Playing your part to protect colleagues and learners against all types of bullying, radicalisation or abuse
• Take responsibility for the protection of data in line with policies and procedures

Stakeholders:

• Establish and maintain strong, long-lasting relationships with employers to support the achievement of sales targets
• Support employers in your region as the first point of contact to deliver effective account management and maximise business opportunities
• Engagement with the Marketing department to identify and execute localised campaigns, contributing to social media activity and attending events
• Maintain awareness of business capacity and competency across region by working closely with delivery teams
• Knowledgeable about different funding streams and career pathways in sector to deliver effective Information Advice and Guidance
• Promote a positive and professional image of the company and all of the services it delivers through excellent customer service
• To demonstrate and uphold the company values, creating a great place to work for all

Growth:

• Monitor own business development performance in line with role KPIs, ensuring that a consistent, ongoing sales pipeline is identified, leading to the achievement of sales targets
• Ownership of regional business development plan to target new and existing employers in sector/geography
• Timely follow up and conversion of leads and referrals allocated to you
• Conduct employer presentations to win new business
• Identify any suitable opportunities to promote other company service refer to wider Business Development team members
• Contribute positively to growth of the business by controlling costs

Due to the nature of work and the stakeholders we work with, we follow strict safer recruitment practices to include references, DBS and behaviour interviews coupled with competency CV and qualification checks. Furthermore, all roles are subject to an enhanced DBS upon successful employment.