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Administration Assistant Apprenticeship

Aspiration Training LTD have been delivering training across a range of sectors for over 20 years. We support over a large number of people each year through apprenticeships, mentoring and preparation for employment. We are passionate people delivering personalised innovative workforce training, adding value through productivity and growth. We pride ourselves on our commitment to people and the service we give to our learners

Department
Administration
Location
Cardiff, Wales
Responsible to
Senior Administrator
Posted
Friday September 17, 2021
Key Duties
  • Diary management for office room booking system, updating training room calendars for the office.
  • Answering of office telephones and accepting of deliveries.
  • Complete quality checks of learner certificates received from awarding bodies, including correction of any errors on awarding body database and requesting replacement certificates as required.
  • Support the administration team with processing as required and maintain excellent customer service skill. To manage accurate and timely manual and electronic client records.  and nurture and develop internal and external communications. Meet audit expectations of the funding body and comply with all company processes and procedures.
  • Demonstrate a good understanding of all contracts held within the office and ensuring that all paperwork accepted into the department is of a high quality and is processed within agreed timescales.
Qualifications and Experience
  • Achieved GCSEs or A Levels
Skills and behaviours
  • Articulate and verbally confident
  • A good eye for detail and be able to follow instructions easily and efficiently
  • Able to work on own initiative and as part of a team

Testimonials

Don’t just take our word for it, hear what some of our learners and employers have to say about us.

Jitterbugs – Learner

“As a result of my apprenticeships, I am doing more than I ever thought I would be capable of; including accounts, wages, staff hiring and management, as well as ensuring that the children are well looked after.”

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