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Apprentice (Business Administration/Data Management)

We are seeking an Apprentice who would like to grow their career in a business administration role, and who is particularly interested in Data Management. This will be a busy but exciting position, covering duties such as customer service, reception management, quality checking, data management, contract oversight and budget management.




Cardiff, Wales
Responsible to
Head of Operations
Friday September 17, 2021
Key Duties
  • Diary management for office room booking system, updating training room calendars for the office.
  • Answering of office telephones and accepting of deliveries.
  • Complete quality checks of learner certificates received from awarding bodies, including correction of any errors on awarding body database and requesting replacement certificates as required.
  • Support the administration team with processing as required and maintain excellent customer service skill. To manage accurate and timely manual and electronic client records.  and nurture and develop internal and external communications. Meet audit expectations of the funding body and comply with all company processes and procedures.
  • Demonstrate a good understanding of all contracts held within the office and ensuring that all paperwork accepted into the department is of a high quality and is processed within agreed timescales.
Qualifications and Experience
  • Sound IT literacy including Microsoft Office packages.
  • Ability to work efficiently in a fast-paced office environment/work under pressure.
  • Accurate data entry capabilities and numeracy/ literacy/digital literacy skills Level 1 or above – desirable.
  • Welsh speaking language skills – desirable.
  • Achieved GCSEs or A Levels
Skills and behaviours
  • Need to be articulate and verbally confident
  • Must have a good eye for detail and be able to follow instructions easily and efficiently
  • Able to work on own initiative and as part of a team
Apply for this role


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Jitterbugs – Learner

“As a result of my apprenticeships, I am doing more than I ever thought I would be capable of; including accounts, wages, staff hiring and management, as well as ensuring that the children are well looked after.”

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