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Healthcare support worker level 2
Healthcare support workers (HCSWs) work as part of a team providing high quality and compassionate care to individuals. They will carry out well-defined routine clinical duties like monitoring an individual’s conditions (by checking things like blood pressure, temperature or weight), checking on their overall progress, comfort and wellbeing. Depending on where they work, they may also help them to eat, drink, wash, dress or go to the toilet.
They will prepare individuals for healthcare activities carried out by other members of the healthcare team, looking after them before, during and/or after those activities in line with their care plan. They will also carry out non-clinical duties and, depending on where they work, this could include things like keeping records, making beds, tidying up their work area, returning or cleaning the equipment used during a clinical activity. They will be able to address straightforward problems in their day to day work, reporting concerns and changes to the appropriate person in a timely manner.
HCSWs work in a range of healthcare settings and their team may include workers from both health and social care. They will report to a registered healthcare practitioner who will directly or indirectly supervise their work.
What is included in the apprenticeship?
- Healthcare support worker standards, knowledge and behaviours
- Certificate in clinical skills – Level 2
- Care certificate
- Functional skills – Maths level 1
- Functional skills – English level 1
- End point assessment
Who is it suitable for?
Healthcare support worker, healthcare assistant, key worker in domiciliary care services, care assistant in nursing /residential home.
How long does it take?
Your apprenticeship questions answered
Click below for answers to some frequently asked questions. If you have any other queries, please contact us using the form at the bottom of the page.
What are my responsibilities as an employer to my apprentice?
There must be a genuine job available with a contract of employment long enough for an apprentice to complete their apprenticeship. You must pay an apprentice’s wages and the role must help them gain the knowledge, skills and behaviours they need to achieve the apprenticeship with support.
You will need to have:
- an apprenticeship agreement in place with their apprentice for the duration of the apprenticeship
- a commitment statement signed by the apprentice, yourself as the employer and us as the training provider
- for employers who pay the apprenticeship levy and use the apprenticeship service; you will need to have a contract for services in place which we can support with
- an apprenticeship in place for at least one year
- the apprentice on the correct wage for their age, for the time they are in work, in off-the-job training and doing further study
Can my existing staff start an apprenticeship?
Of course! Placing your existing staff on an apprenticeship is a great way of upskilling your employees and uncovering your future managers. It can be a great way of motivating and rewarding your staff by committing to their continued personal development within your business.
How does the apprentice learn?
Apprentices do most of their learning at work and benefit from regular contact with their dedicated assigned assessor. There is coursework to be completed while on the course, which is to be submitted online, however, the knowledge to complete this is provided while learning inside your business.
How much do I have to pay an apprentice?
Apprentices must be paid at least the national minimum wage for apprentices if they are aged 19 and under or aged 19 and over and in their first year of an apprenticeship.
Apprentices are often paid higher amounts as their skills develop and we encourage employers to do so
Why should I take on an apprentice?
Apprentices can bring fresh new ideas to your business allowing them to grow and thrive. You gain skilled qualified staff in a cost-effective way. They can motivate your workforce more and overall enhance your business performance while addressing skills shortages in your business.
What are your delivery models for apprenticeships?
Once you have registered an apprentice with us, you will be given access to our e-portfolio system called Smart Assessor. Smart Assessor will contain all the resources you need to support and view the progress of your learners.
Apprentices’ will also be supported by a dedicated Assessor and Essential Skills Tutors who will deliver their apprenticeships via monthly workshops, workplace visits and remote learning sessions.
You will also have a dedicated account manager who can support you with any questions you have about your employees progress and progression.
Why choose us
We can help you to choose an apprenticeship course that is right for your employees, or support you with recruitment to fill an apprenticeship vacancy. We work closely with you and the learner will help to develop the skills needed for your setting. We offer a flexible and tailored approach to suit your business needs.
We are able to tap into a talent pool overlooked by many: identifying, training and placing fantastic emerging talent into apprenticeship roles.
Don’t just take our word for it, hear what some of our employers and learners have to say…