Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike throughout the public, private and charitable sectors.

This apprenticeship is suitable for anyone who’s role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. As a business administrator, an individual could work in a variety of areas, for example, small family run businesses, medium-sized organisations, large corporations, law firms, reception desks in the service sector and a variety of other businesses that require organisation and administration skills.

This qualification can be completed by existing or new employees.

The apprenticeship is a work-based qualification, so learners will be in an appropriate job role where they’ll be assessed and can develop their portfolio of evidence.

What’s included in the apprenticeship in England?

• Business administrator standards, knowledge and behaviours
• Diploma in business administration – Level 3
• Functional skills – Maths level 2
• Functional skills  – English level 2
• End point assessment

What’s included in the apprenticeship in Wales?

• Level 3 Diploma Business Administration
• Essential Skills Application of Number – Level 2
• Essential Skills Communication – Level 2
• Essential Skills Digital Literacy – Level 2

Who’s it suitable for?

Administration assistant, personal assistant, business administrator, office assistant, office supervisor

How long does it take?

12 months (England) / 20 months (Wales)