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Business administration level 2
The business administration intermediate level 2 apprenticeship is a starting point for anyone wishing to work in an office environment, or for those already working in an office environment who would like to undertake a professional qualification.
This apprenticeship is designed with a variety of entry-level junior administrative roles in mind, where you will be learning all the essential business administration requirements fundamental to all businesses. This apprenticeship includes training in a number of mandatory and optional units which are designed to enhance your skills and knowledge across a range of business administration specific skillsets
The course will allows learners to build a foundation of skills which are needed to be successful in this type of role, with guidance and on the job training. Individuals will gain the experience and skills needed to succeed as an administrator, which include:
- Organising business travel and accommodation
- Providing administrative support for meetings
- Organising events
- Using a telephone and voicemail system
- Learning a variety of software essential to this role, including Excel, web software, and specialist software specific to the company.
This qualification can be completed by existing or new employees.
The apprenticeship is a work-based qualification, so learners will be in an appropriate job role where they’ll be assessed and can develop their portfolio of evidence.
Who is it suitable for?
Typical roles include: receptionist, office junior, administrator, legal secretary, medical secretary
What’s included in the apprenticeship in England?
- Diploma in business administration – Level 2
- Functional skills – Maths level 1
- Functional Skills – English level 1
- Functional Skills – ICT level 1
- Employment rights and responsibilities
What’s included in the apprenticeship in Wales?
- Level 2 diploma business administration
- Essential skills application of number – Level 1
- Essential skills communication – Level 2
- Essential skills digital literacy – Level 2
How long does it take?
12 months (England) / 18 months (Wales)
Your apprenticeship questions answered
Click below for answers to some frequently asked questions. If you have any other queries, please contact us using the form at the bottom of the page.
Can my existing staff start an apprenticeship?
Of course! Placing your existing staff on an apprenticeship is a great way of upskilling your employees and uncovering your future managers. It can be a great way of motivating and rewarding your staff by committing to their continued personal development within your business.
How does the apprentice learn?
Apprentices do most of their learning at work and benefit from regular contact with their dedicated assigned assessor. There is coursework to be completed while on the course, which is to be submitted online, however, the knowledge to complete this is provided while learning inside your business.
How much do I have to pay an apprentice?
Apprentices must be paid at least the national minimum wage for apprentices if they are aged 19 and under or aged 19 and over and in their first year of an apprenticeship.
Apprentices are often paid higher amounts as their skills develop and we encourage employers to do so
Why should I take on an apprentice?
Apprentices can bring fresh new ideas to your business allowing them to grow and thrive. You gain skilled qualified staff in a cost-effective way. They can motivate your workforce more and overall enhance your business performance while addressing skills shortages in your business.
What are my responsibilities as an employer to my apprentice?
There must be a genuine job available with a contract of employment long enough for an apprentice to complete their apprenticeship. You must pay an apprentice’s wages and the role must help them gain the knowledge, skills and behaviours they need to achieve the apprenticeship with support.
You will need to have:
- an apprenticeship agreement in place with their apprentice for the duration of the apprenticeship
- a commitment statement signed by the apprentice, yourself as the employer and us as the training provider
- for employers who pay the apprenticeship levy and use the apprenticeship service; you will need to have a contract for services in place which we can support with
- an apprenticeship in place for at least one year
- the apprentice on the correct wage for their age, for the time they are in work, in off-the-job training and doing further study
What are your delivery models for apprenticeships?
Once you have registered an apprentice with us, you will be given access to our e-portfolio system called Smart Assessor. Smart Assessor will contain all the resources you need to support and view the progress of your learners.
Apprentices’ will also be supported by a dedicated Assessor and Essential Skills Tutors who will deliver their apprenticeships via monthly workshops, workplace visits and remote learning sessions.
You will also have a dedicated account manager who can support you with any questions you have about your employees progress and progression.
Why choose us
We can help you to choose an apprenticeship course that is right for your employees, or support you with recruitment to fill an apprenticeship vacancy. We work closely with you and the learner will help to develop the skills needed for your setting. We offer a flexible and tailored approach to suit your business needs.
We are able to tap into a talent pool overlooked by many: identifying, training and placing fantastic emerging talent into apprenticeship roles.
Don’t just take our word for it, hear what some of our employers and learners have to say…