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A dental practice manager is an essential part of the dental team and is responsible for supporting the dentist with the daily running of the practice.
They lead the dental team by providing support and guidance to enhance the performance, skills and knowledge of practice staff. Our introduction to dental practice management course is an insight into the duties of a practice manager, including the non-clinical aspects within a practice to achieve excellent patient care, quality and performance.
The introduction to dental practice management course is split into two half day sessions and will cover the following units:
- Human resources – the recruitment, selection, induction and professional development of practice staff
- Patient care – establishing high quality patients care and customer service standards
- Quality assurance – leading on quality assurance to ensure continuous improvement
- Marketing – implementing marketing strategies to attract and retain clients
- Finance – managing financial aspects of the practice including budgets, claims and compliance
- Risk management – developing risk management procedures and robust governance arrangements
The content of the course refers to the General Dental Council’s (GDC) nine principles and how their standards form the basis of a professional dental practice.
Our course is delivered by our e-portfolio system Smart Assessor, which offers a virtual learning environment where you have access to:
- Course resources
- Tutor-led online workshops
- Submission and feedback of course work, which includes a reflection activity on what you have learned
At the end of the introduction to dental practice management course successful students will be awarded a certificate by Aspiration Training and attracts 6 hours of verifiable CPD, which meets the following GDC development outcomes:
A – Effective communication with patients, the dental team and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk
B – Effective management of self and effective management of others or effective work with others in the dental team, in the interests of patients; providing constructive leadership where appropriate
D – Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first
£349 + VAT
All course days are half days
May 21st and 28th
June 17th and 24th
July 16th and 23rd
August 21st and 28th
September 20th and 27th
We can run these courses either face-to-face or remotely, please let us know what your preference is when booking.