Level 3 Apprenticeship Team Leader or Supervisor

A team leader or ​supervisor is a first-line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

The Team Leader or Supervisor course is designed to cover the knowledge, skills and behaviours of the Level 3 Team Leader standard.  Topics covered include:-

• Leading people
• Managing people
• Building relationships
• Communication
• Operational management
• Project management
• Finance
• Awareness and management of self
• Decision-making

The resources are broken down into bite-sized chunks and include a series of workbooks, interactive resources, and automatically graded knowledge checks and assessments, all in accessible formats.  The resources can be accessed online via a browser or from mobile devices using our app.