About Us | Our Commitments

92%

of our learners would recommend us

90%

of our learners have passed their EPA with a Merit or Distinction

89%

of employers would recommend us

95%

of traineeship learners have developed their careers as a result of the programme

Our commitments

Our most important resource…

Our people are our most important resource, we value our people, their commitment and the positive culture they create.

We look to create an inclusive and rewarding environment, we have a great range of benefits to support and reward our team. We’re always looking to recruit and develop talented people who are committed to giving a great service to our learners and employers.

We focus on continuous professional development and invest heavily in our internal apprenticeship programme as well as a wide range of training to develop our team’s skills and keep them current so they can deliver a great service.

Achieving the highest standards…

At Aspiration Training, we work hard to achieve the highest standards, and everything we do is continually inspected by a variety of regulators, including Ofsted and Estyn.

Maintaining rigorous internal quality improvement systems and processes such as teaching and learning observations, compliance audits, employee reviews and systematic analysis customer feedback all ensure a high quality of service delivery. We listen and act upon the feedback we receive from learners, employers and employees and regular reviews allow us to keep improving our provision and working practice. You can view our complaints procedure here.

We use data effectively to regularly manage performance measures and we also undertake an annual self-assessment process.   Our commitment to quality is always reflected in the feedback from inspectors. After their latest visits, both Estyn and Ofsted rated us as good in all areas.

Remote learning with Aspiration Training

Delivering high quality and supportive teaching and learning remotely.

At Aspiration Training, developing skills and supporting our employers with their goals and development is, and always will be, our number one priority. We understand that many things are very uncertain at the moment, but one thing you can be certain about is the amount of support and high-quality teaching and learning that we provide for our learners and employers – whether it is face-to-face or remotely.

Prior to the Covid-19 pandemic, we had already made the decision to be ‘digital first’, aiming for at least half of all our courses to be taught online. This meant that, when lockdown restrictions were brought in, we were already in a great place to continue to offer teaching, training and support to all of our learners.

Whether you are on an apprenticeship, traineeship or are undertaking a short course, here is how we will support you to successfully achieve your goal.

What remote education is available?

Apprenticeships, Traineeships and Short Courses can all be accessed online, or as a blend of online and face-to-face delivery where it is safe to do so.

All of our apprenticeship and traineeship learners have access to tailored Career, Education, Information, Advice and Guidance (CEIAG) specialists who can provide support and help to learners who want to explore the different career and progression opportunities available to them.

All of our learners have access to a range of welfare support resources through a dedicated online portal https://aspirewellbeinghub.com/, as well as being able to access ongoing online support from Designated Safeguarding Officers and Coaches / tutors.

All learners are issued with a booklet during their induction, explaining how teaching and learning will be delivered and what support is available to them. A video entitled ‘How we deliver our apprenticeships’ is also available on the website to provide further information and reassurance to learners and employers regarding remote delivery and assessment.

Improving the quality of life…

ESDGC is about preparing individuals for the challenges facing planet Earth in the 21st Century and beyond.

The following is an Extract from the Welsh Government website: Education for Sustainable Development and Global Citizenship (ESDGC) develops people’s skills to take action that improves our quality of life now and for future generations.

At the start of the twenty-first century, there are several crucial questions/issues facing people in all societies throughout the world.

These include:

  • How to preserve and protect the environment, reduce pollution and manage natural resources in a sustainable way
  • How to reduce the inequalities that exist between different peoples in all parts of the world and protect their human rights
  • How to develop peaceful and harmonious communities by promoting understanding between people who are different from one another.

Highest possible standards…

At Aspiration Training, we pride ourselves on exhibiting the highest possible standards of customer care and our customers can expect our employees to act with dignity, respect, understanding and tolerance and give support, encouragement and praise.

We are committed to providing a service which meets the needs of all of our customers, including learners and employers. Our aim is for our service to be professional and responsive to your needs at all times and to ensure we work as a team to deliver the best level of service.  We will provide an environment which encourages creativity and leads you to success.

At all times, our employees will act professional, respond to your enquiries promptly and efficiently and communicate clearly.

As a company, we take complaints very seriously and commit to investigate complaints and use the outcomes of these to continuously improve our service.

It is central to our core strategies to always provide the highest level of customer service to employers and we believe this is clearly reflected in our customer retention rates with more than 70% of employers remaining in our active network for 5 years or longer and almost 80% success for learners.

Modern slavery act statement

Slavery and Human Trafficking Statement

At Aspiration Training, integrity and ethical practice are at the heart of everything we do. We are committed to running our business responsibly and in accordance with the high ethical standards embedded in our practice.

‘Individual liberty’, ‘respect for the rule of law’ ‘equality’ and ‘mutual respect’ are embedded within our ethical beliefs and practices. Slavery and human trafficking are very plainly incompatible with these ethical beliefs and practices.

We expect the same high standards from our suppliers and all external stakeholders we work with.

We have policies and procedures in place to encourage and respond to public interest disclosures and to protect whistle blowers.

We will work with our suppliers to ensure that our approach to slavery and human trafficking is reflected in all our purchases of goods and services and, so far as reasonably practicable, that neither we nor they are involved in any way, either directly or indirectly, in slavery and human trafficking.

Our Commitment

We are committed to ensuring that slavery and human trafficking have no place in our organisation or our supply chain.

This statement has been approved by our Board of Directors.

It is reviewed annually.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our organisation’s slavery and human trafficking statement

Our accreditations & accolades

We are always trying to better the way we work for our employees, apprentices, traineeships and employers. We have been awarded the following accreditations and accolades as a mark of our achievements.

 

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ESFA
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european-social-fund
matrix-accreditation
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estyn
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